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WINTER SALE 15% OFF WEDDING AND ENGAGEMENT RINGS CODE WINTER15 ENDS
Book Your Consultation

We aim to make choosing your perfect wedding or engagement ring as easy and stress-free as possible, which is why we offer flexible no obligation consultation options to suit your needs. Explore a wide range of stunning rings and receive tailored advice in the setting that works best for you.  

If you have a query that you don't feel requires an appointment please feel free to WhatsApp us by clicking here 


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Home Consultation

Virtual consultation

Delivery & Returns

Tracked delivery with secure and discreet packaging.
As each of our rings are intricately made to order in the UK to your exact requirements, typically our turnaround time is 14 to 21 working days from your order being placed to delivery. With that being said, it is a legal requirement for all precious metals (above certain weights) to be hallmarked by an external and independent assay office, on rare occasions this outsourced stage can cause a slight delay.

We promise you it’ll be worth the wait.

If you need your ring for a specific date, please contact us and we will pull all the stops to ensure you have your wedding or engagement ring for your required date.

How will my ring be sent?

Royal Mail Special Delivery Guaranteed

This delivery service offers comprehensive tracking to the delivery point, ensuring peace of mind throughout the process. You can choose from flexible delivery options, including delivery 1 pm, or Next Day. Next Day deliveries are available seven days a week and are completed by the end of the day. To enhance security, a photo will be taken upon delivery. Additionally, you'll receive SMS or email notifications to keep you informed about your delivery day.

The Process

  • Your order is placed
  • One of our UK workshops begin creating your ring
  • If you've ordered an engagement ring, your diamond is sourced to your exact requirements 
  • Diamond(s) are set by one of our skilled diamond setters
  • Ring is hand polished and finished
  • A member of our team will then quality check your ring
  • Your ring is sent to the assay office (likely Birmingham) for hallmarking then returned back to us
  • We securely pack and send your ring to you

Returns Information

You can return an item to us for either exchange or refund within 30 days of receiving it, providing that the product is unused, and in the condition that it arrived in, including any packaging. The only exceptions to this are for items that are engraved or any bespoke pieces.

You are responsible for postage costs associated with returning your item(s). We would advise that your item(s) are returned using a tracked service to ensure they reach us safely.

Please note refunds can take up to 10 working days to be processed from the date we have received your return.

Please send all returns to:

Joshua James
PO Box 747
North Ferriby
HU14 9BP

Free Resizing Service

Should your ring not quite be the right size the first time, we offer one free ring resize in your first 12 months. 

If you have a query about your order please fill in the contact form to contact us.

Please double check your email address is correct before hitting submit as this is the email we will be responding to.
Alternatively, feel free to send us a WhatsApp by clicking here