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We aim to make choosing your perfect wedding or engagement ring as easy and stress-free as possible, which is why we offer flexible no obligation consultation options to suit your needs. Explore a wide range of stunning rings and receive tailored advice in the setting that works best for you.
If you have a query that you don't feel requires an appointment please feel free to WhatsApp us by clicking here
Please select a location for your appointment.
Please be aware our offices are open 09:00-17:00 Monday - Friday. Any messages submitted out of these times will be responded to at the earliest opportunity.
If your request requires an image to be sent then you can email this to us at support@joshuajames.com
For any urgent queries you can contact us on 01482 638960 between 10:00-16:00 Monday - Friday.
For any returns, please read our returns policy here, and send your items to:
Joshua James, 2 The Weir, Hessle, HU130RU.
If you can’t see an answer to your question, please fill in the contact form below to contact us.
Royal Mail 48 Hour Delivery
Royal Mail 48 is a 2nd class service from Royal Mail, which comes with your standard post. Royal Mail advise this service can take up to 5 working days as standard but in some cases it can take a bit longer.
Royal Mail 24 Hour Delivery
Royal Mail 24 is a 1st class service from Royal Mail, which comes with your standard post. Royal Mail advise this service can take up to 3 working days as standard but in some cases it can take a bit longer.
DPD Next Day Delivery
DPD is a tracked next working day service. On the day of your delivery you will receive an e-mail from DPD advising you of your delivery window and providing options to redirect your parcel where possible.
DPD Saturday/Sunday Delivery
DPD Saturday/Sunday delivery is a selected weekend delivery service. With this service your parcel will be delivered on your chosen weekend day and you will receive an e-mail from DPD on the morning of your delivery advising you of your delivery window and providing options to redirect your parcel where possible.
When you are finished shopping go to the basket page. Here you will find a link underneath your item(s) stating Discount/voucher with a box underneath allowing you to enter your discount code. Once entered your order will amend to show the final price if using a valid discount.
Please check your discount has applied before checkout, as we are unable to amend orders after they have been confirmed.
*We are unable to offer discounts on Nomination items, unless this is a Nomination led promotion.
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